Tamar Couriers Business and Quality Policy TC-01-01 Rev 2

Tamar Courier’s Aim is to be the Courier Company of Choice in the Plymouth Area.

Tamar Courier’s Service includes the following:-

• Fast, efficient, reliable and confidential service
• Somebody will answer your call 24 hours per day 7 days per week
• No hidden charges for out of hours or overnight work (except for Christmas, Boxing and New Years day)
• Help with queries
• Discounts for loyal customers
• Police checked drivers
• Fully alarmed Storage facilities that is linked to the police station

Tamar Courier’s Quality Policy

• Retain our current customers and attract new customers by fully understanding customer needs and satisfying them.
• Consistently provide a service of integrity and high quality by adopting a Quality Management System which meets the requirements of the ISO 9001:2008 Standard.
• Respond to the needs of an ever-changing environment by promoting a culture of continual improvement.

Martin

Gerald

Tamar Courier Partners